M9bet Privacy Policy – Member Personal Data Protection

Welcome to the m9bet Privacy Policy page. We, m9bet ("Platform", "We"), treat your privacy as a top priority across all our operations. This Privacy Policy explains in detail how we handle the personal information you provide to us when using the m9bet.fun platform and the m9bet mobile app.

This policy applies to all users of our platform, including website visitors, registered members, and all parties who interact with our services in any way. By registering or continuing to use the m9bet platform, you acknowledge that you have read and understood this policy.

M9bet collects various types of information in order to provide you with the best possible service. Below is a summary table of the data types we collect and their purposes:

We only collect information that is strictly necessary for the stated purposes. This "data minimization" principle ensures your privacy is always prioritized in every interaction with our platform.

The information we collect is used responsibly for the following purposes:

• Account Management: Create, verify, and maintain your member account on the m9bet platform.
• Transaction Processing: Handle deposits, withdrawals, and all financial activities securely and accurately.
• KYC Verification: Comply with identity verification requirements to prevent fraud and money laundering.
• Customer Support: Provide accurate and effective assistance when you contact our support team.
• Service Improvement: Analyse usage patterns to improve the interface, performance, and overall user experience.
• Platform Communications: Send important notifications related to your account, transactions, and promotions relevant to your preferences.
• Security & Fraud: Identify and prevent suspicious activity, duplicate accounts, and all forms of fraud.

M9bet does not sell or transfer your personal data to third parties for commercial purposes. However, there are limited situations where we may need to share certain information:

• Payment Providers: Information required to process transactions is shared with licensed payment service providers bound by strict confidentiality agreements.
• Legal Compliance: We may need to disclose information to relevant authorities if required by a court order or legal obligation.
• Technical Service Providers: Our technical partners who help operate the platform are bound by comprehensive data protection agreements.
• Fraud Prevention: In cases of suspected fraud, certain information may be shared with relevant law enforcement bodies for further investigation.

All third parties who receive your data are required to meet data protection standards equal to or higher than those we apply ourselves.

The security of your data is m9bet's top priority. We implement multiple layers of technical and organizational protection to ensure your information remains safe at all times:

• 256-bit SSL encryption for all data transmitted between your device and m9bet servers.
• Multi-layered firewalls and intrusion detection systems operating 24 hours a day.
• Role-based access controls ensuring only authorized personnel can access sensitive data.
• Regular security audits by independent parties to identify and address system vulnerabilities.
• Regular data backups and disaster recovery procedures to ensure continuity of service.

M9bet uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Here are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login and session security. These cookies cannot be disabled.
• Performance Cookies: Help us understand how users interact with the platform for improvement purposes.
• Preference Cookies: Save your settings such as preferred language and display preferences for a more convenient future experience.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect specific features on the m9bet platform.

As an m9bet member, you have the following rights regarding your personal data. We fully respect and facilitate the exercise of these rights:

M9bet retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law.

• Active Account Data: Retained for as long as your account is active and for a defined period after account closure for compliance purposes.
• Transaction Records: Retained in accordance with applicable financial regulations, typically for several years from the transaction date.
• Security Log Data: Retained for the period required for security investigation and fraud prevention purposes.
• Marketing Data: Deleted immediately upon withdrawal of your marketing communications consent.

When data is no longer needed, m9bet will securely and irreversibly delete or anonymize it, ensuring your privacy remains protected even after you stop using our platform.

M9bet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or the latest technological developments.

When material changes are made, we will notify you through one of the following methods: a notice on the website homepage, a notification email to your registered address, or an in-app notification via m9bet. The "Last Updated" date at the top of this page will always reflect the latest version of this policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact our team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week directly within the m9bet platform for immediate responses.
• Support Email: [email protected] — we will respond to your enquiry within 24 business hours.
• Official Telegram: Reach us via m9bet's official Telegram channel for further assistance.

Our dedicated team is ready to help you understand your privacy rights and process any personal data requests promptly and professionally. Your satisfaction and trust are our top priority.